Online Sales Terms and Conditions

 

 

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Shipping:
We will ship the cheaper of USPS or UPS unless you specifically tell us not to use a certain shipper in the order comments section on your order form. The shipping calculator is often high but we cannot guarantee it. If possible we will save you on the shipping fees and the savings will be reflected when your credit card is actually charged (at time of fulfillment of items).
We currently only ship to U.S. & Canada

 

Returns Policy:
You may return most new, unopened items within 7 days of delivery for a full refund. We will not take back used or opened items. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc. otherwise the return shipping is your responsibility). Items that have been abused or modified from their original condition or whose packaging renders them un-resell able may not be accepted.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (up to 3 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
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Picking Proper Shipper:
We can only ship liquids and other hazardous items via UPS Ground. If your order contains even one such item you will have to choose UPS Ground as your shipping method. If you choose another shipper and the shipping is less than the UPS Ground we will be forced to cancel your entire order as we can not charge your card more than the amount you authorize at the time of placing your order.
 
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Credit Cards:
We accept the following credit cards: Visa, MasterCard and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. When you place your order Authorize.net will place a hold on the funds to cover your order.  Your card will not actually be charged until we fulfill (pull and pack your order) and we type in the actual amount to charge the card. Sometimes we are able to save you on shipping and thus we can put in a lessor amount. Authorize.net will not allow us to type in an amount larger than the amount of your original order.  We don’t get or keep your credit card information. We never see your card number or the V code. 
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 Money Orders, Cashier’s Checks, Company Checks, & Personal Checks:
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Money Orders, Cashier’s Checks, Personal and Company Checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $35 fee on all returned checks. If you wish to pay with a mailed in payment, contact us first so that we can take your order and enter it into the system for a mailed in payment.
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 Privacy and Security Policies:
Data Security:
To maintain data security and ensure the correct use of collected information we have set up appropriate physical, electronic and managerial procedures to safeguard all information regarding our customers. We utilize an up-to-date secure server layer (SSL) that encrypts all billing, shipping, and credit card information transmitted through our web store. Furthermore, all of the customer data we collect is protected against unauthorized access. We never actually receive your credit card data. We utilize one of the Industry leaders in online credit card processing Authorize.net
Email Addresses:
When you provide us with your email address, as a courtesy to our customers, you will receive an order confirmation and shipment notification email for each order you place. You may also receive periodic emails regarding new products, how-to articles and exclusive promotions.
If you do not wish to receive these exclusive promotional emails, click the unsubscribe link at the bottom of the email you received to remove your address from the mailing list. We do not share, sell, or publish your email address with other organizations.
Name Address and Phone #
When you provide us with your name, address and phone or fax numbers, we may use them to contact you regarding your order if the need arises. We do not share, sell or publish your name, address or phone number with other organizations and will not use your number for phone solicitations.
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Prices:
We do our utmost to maintain prices shown on our website. Nevertheless, due to unforeseen changes, prices may change without notice. Despite careful preparation, typographical errors or errors in technical descriptions sometimes occur and we can not be held responsible for these errors and for this we apologize.
Prices on the web may not be the same in our retail store.
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Out of stock items:
We give you the option of cancelling out of stockitems. If you decide to have us back-order an out of stock item (s) we will ship it when they become available. Due to uncertainties of supply, wood items will not be back ordered. Unless a substantial amount of items are back-ordered we will ship the order as available.
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 Product Warranties:
We are not a warranty center for any of the products we sell. All items are warrantied by their manufacture. We will assist in any way we can to get your item warrantied by the manufacture but all items in need of manufacture warranty must be returned by you to the original manufacture.
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Tax Exempt Customers:
Tax exempt customers may place their orders with us by Internet. However, Internet orders will show tax at the time the order is placed. We will not collect sales tax if, prior to when we process the Internet order internally, we receive a SIGNED Tax Exempt Certificate (NOT A COPY OF A LICENSE) in which you attest to the fact that you are a tax exempt organization and you are not required to pay tax on the items purchased. Please make sure you include your tax exempt customer number on the Tax Exemption Certificate. You can send us the Tax Exempt Certificate by fax at 872-669-9193 or by mail at 13650 TI Blvd #101, Dallas, Texas 75243. 
We will collect sales tax on the order if we do not receive a SIGNED Tax Exemption Certificate before we process the order.
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California Proposition 65
Attention California Residents:
California’s Proposition 65 entitles California consumers to special warnings for products that contain chemicals known to the state of California to cause cancer and birth defects or other reproductive harm if those products expose consumers to such chemicals above certain threshold levels. We care about our customers’ safety and hope that the information below helps with your buying decisions. The general Proposition 65 notice is as follows:
WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
In addition, there are specific warnings for the following specific products:
Tools:
California requires the following warning:
WARNING: Some dust created by power sanding, sawing, grinding, drilling, and other construction activities contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Some examples of these chemicals are: lead from lead-based paints, crystalline silica from bricks and cement and other masonry products, and arsenic and chromium from chemically treated lumber. Your risk from exposure to these chemicals varies, depending on how often you do this type of work. To reduce your exposure, work in a well-ventilated area and with approved safety equipment, such as dust masks that are specially designed to filter out microscopic particles.
Electrical Cords
California requires the following notice:
WARNING: The wires of this product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling.
Buffing Compounds & Finishing Products
California requires the following notice on buffing compounds and finishing products that contain progesterone:
WARNING: This product may contain progesterone, a chemical known to the State of California to cause cancer. Consult with your physician before using this product.
Assume every product we sell requires a proposition 65 warning.
 disclaimer

Disclaimer

This Website (www.woodworldtx.com) and the information contained herein is intended for educational purposes only. There are no warranties implied and your results may differ from others. You should NOT rely solely upon the information and techniques discussed and displayed on this site. Rather, you should fully research each technique and decide for yourself what the safest possible work method is. Use what you read as a starting point for doing your independent research.
All information contained herein should be independently verified and confirmed. Woodworldtx.com and Wood World of Texas LLC does not accept any liability for any loss or damage whatsoever caused in reliance upon such information.
Reader/viewer agrees to indemnify and hold harmless www.woodworldtx.com and Wood World of Texas LLC and all its members, managers, member/managers and its employees from and against any personal injury, damages, costs and expenses, including any legal fees, potentially resulting from the application of any of the information provided by Wood World of Texas and www.woodworldtx.com. This disclaimer applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, or use of record, whether for breach of contract, tort, negligence, or under any other cause of action.
Reader agrees to assume all risk resulting from the application of any of the information provided by Wood World of Texas or www.woodworldtx.com. By using this web site, including any applets, software and content contained therein, the visitor agrees that the use of this web site and it’s information product is entirely at his own risk.